Card Controls
Manage & Protect your cards right from our Mobile App
Your card, your terms. You can now control your Salem Five Visa® Debit Card from your Salem Five Mobile Banking App. Card Controls allows you to monitor and manage your debit card while on the go. You can manage the following right from your mobile phone:
- Turn your card on/off with a tap
- Control purchases – You can restrict debit card usage by location, merchant type, transaction type, or dollar amount
- Set real-time alerts on activity – You can receive notifications of debit card activity based on location, merchant category, transaction type, or dollar amount
Get started today by logging into the Salem Five Mobile Banking App, select 'Card Controls'.
Don’t have Salem Five Mobile Banking? Download the app today!
Card Controls Features
Monitor and manage your debit card while on the go.
Watch the video tutorial to learn more about Salem Five's Card Controls for your Salem Five Visa® Debit Card, then try the click-thru demo.
Salem Five Card Control FAQs
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I set up Alerts but I’m not receiving them. Why?
To receive any Card Controls Alerts, you need to have notifications for the app turned on. Go to the settings on your phone, find Salem Five Card Controls and ensure notifications are turned on.
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What should I do if my debit card becomes lost or stolen?
If your debit card is lost or stolen, log into the Mobile Banking app, access Card Controls, and turn your card ‘OFF’ to prevent unauthorized transactions. If you do not find your card, select ‘Report Lost or Stolen’ to contact Salem Five customer support and have a new card issued.
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What happens when I receive a renewed/replacement card?
Your card will automatically display in Card Controls with no action needed on your part. However, for replacement cards with a new card number, you will need to add that card to your digital wallet.
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Will turning off my debit card or setting controls prevent my recurring payments from being made?
No. Previously scheduled recurring payments will continue even if your debit card is turned off. However, you cannot schedule a new recurring payment unless the card is turned on.
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Does Card Controls support ATM cards?
No. Currently Salem Five Card Controls is used to manage debit cards only.