Text Banking

Get convenient account information by text

In addition to our Mobile Banking apps—or as an alternative—Salem Five offers Text Banking, a quick, simple way to monitor your bank account without installing or logging into the app. Setting up Text Banking on your computer is quick and easy. Once you're set up, just send a one- or two-letter text command from your phone to (39872), and instantly get back information such as your account balance or transaction history.

eStatements

Secure Access To Your Account Statements

We’ve made it easy and convenient for you to view your electronic account statements and notices online or via our Mobile Banking App. Once you enroll, you’ll get notified via email when your account statement is available online. And you can view up to seven years of statement history. With enrollment, you can also gain easy online access to annual tax documents for handy reference.

Personal Finance Manager

"Money Manager"

Now you can get a complete picture of your finances by bringing the information from all your accounts into our easy-to-use Personal Finance Manager. Our powerful software allows you to collect your account data from other financial institutions, credit cards, investment accounts, mortgage and insurance accounts into one place. Then, with all your information at your fingertips, our tools help you analyze your spending, track your investment portfolios, reach savings goals and take control of your finances.

Our Personal Finance Manager lets you:

• Build a budget in minutes
• Automatically track spending for each category
• Get customized spending alerts
• Categorize transactions automatically

Features:

• Dashboard: View of your assets and liabilities
• Holdings: Details investment holdings across banks
• Accounts: View all your enrolled accounts

Simply log into online banking to enroll and click "Manage Money" in the main navigation to get started.

External Transfers

Transfer funds between banks

With Online Banking, it's easy to transfer funds between your personal Salem Five checking or savings account and your accounts at other U.S. financial institutions. After a one-time setup process, you can easily transfer between Salem Five and your other accounts within Online Banking.

Mobile Deposit

Deposit checks from anywhere

Have a birthday check from your aunt, a rebate check from a retailer or a paycheck for overtime? Save yourself a trip to the bank. With mobile deposit, you can deposit a check without leaving your house or even on the go! With our mobile app, you can safely and securely deposit checks using your smartphone camera. It’s easy and convenient.

Digital Assistance

Connect with Salem Five 24/7

Connect with a customer service agent live during business hours with our Online Chat feature. Or, anytime day or night, you can get information from our Digital Assistant, “Sally”. She is able to answer hundreds of everyday questions you may have and save you a phone call. If you want to learn more about Sally, check out her bio.

Card Controls

Manage & Protect your cards right from our Mobile App

Your card, your terms. Control your Salem Five Visa® Debit Card right from your Salem Five Mobile Banking App. You can manage the following right from your mobile phone with Card Controls:

• Turn your card on/off with a tap
• View detailed information on merchant transactions and spending categories
• Set real-time alerts on activity
• Easily add cards to your digital wallet
• Ability to notify us of your travel plans to allow for seamless card usage
• Click2Call to report a lost or stolen card

Get started today by logging into the Salem Five Mobile Banking App, select 'Card Controls'.

Don’t have Salem Five Mobile Banking? Download the App today available at the App Store and Google Play.

Bill Pay

Bill paying made simple

Paying all your bills with Salem Five Online Bill Pay makes sense in many ways. Not only can you pay any bill, any time—from utilities to loan payments to local vendors—but you can do it all in one place, rather than logging into each payee’s website, or worse, writing a check, buying a stamp, and risking its being lost in the mail. With Online Bill Pay, you can:

• Sign up for e-bills
• Pay bills anytime
• Set up and store payees
• Schedule single or recurring payments
• Schedule an expedited payment
• Track expenses with 18 months of transaction history

Zelle®

It’s a fast, safe and easy way to send money.

Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle^® is a fast, safe and easy way to send and request money.  Funds are sent directly to the recipient's account in a matter of minutes¹, and all you need is the recipient's email address or U.S. mobile phone number.

Mobilize your money with Zelle^®

• SEND - Send money fast in just a few steps.
• REQUEST - Settle up with roommates, friends and more regardless of where they bank².
• SPLIT - Easily divide the cost of the dinner check, coffee and more.

Digital Wallet

Make payments with your smartphone

Make payments quickly and easily without even taking your Debit Card out of your wallet. You can shop in thousands of stores, in apps, and of course online with just your mobile device or desktop computer. And, use your Digital Wallet with confidence, knowing there are safeguards in place to protect your information. Every time you use one of these trusted solutions, a unique one-time-use number, or token is used so that your payment information is never shared with merchants or stored on your device.

Choose your preferred Digital Wallet (Apple Pay^®, Samsung Pay or Google Pay™)

	Apple Pay®
	Samsung Pay
	Google Pay™

Snap-to-Pay®

Make paying bills a snap!

Snap-to-Pay allows customers to load a new payee in Bill Pay using just their smartphone camera. Save time and avoid frustration by taking a quick photo of any new bill and make paying a bill a "snap" from within the Salem Five mobile banking app.

Download our app today!

eBills

Cut down on paper bills

Improve your efficiency, and reduce the amount of snail mail you receive, by signing up for e-bills. Electronic versions of the paper bills you receive in the mail, e-bills come directly to your Salem Five Online Banking account, where you can view, pay, and electronically file them away. Using e-bills means better record-keeping, quicker payment turnaround, and less risk of error.

Real-Time Alerts

Stay on top of your account activity

Keeping tabs on your account activity is just plain smart financial management. And, it's easy, when you set-up real-time alerts.  Customize your alert delivery options and receive alerts by email, text and/or mobile push notifications.  Choose from dozens of alerts and know instantly when a transaction occurs.

To get started, log on to the Salem Five Mobile App, tap the ‘Manage Alerts’ quick link and enable Push Notifications.  Now you have access to set up account alerts.  Don’t have the Mobile App, download it today or login to Online Banking and click the “Manage Alerts’ quick link.

Card Controls

Manage & Protect your cards right from our Mobile App

Your card, your terms. Control your Salem Five Visa® Debit Card right from your Salem Five Mobile Banking App. You can manage the following right from your mobile phone with Card Controls:

• Turn your card on/off with a tap
• View detailed information on merchant transactions and spending categories
• Set real-time alerts on activity
• Easily add cards to your digital wallet
• Ability to notify us of your travel plans to allow for seamless card usage
• Click2Call to report a lost or stolen card

Get started today by logging into the Salem Five Mobile Banking App, select 'Card Controls'.

Don’t have Salem Five Mobile Banking? Download the App today available at the App Store and Google Play.

Security

Log into Salem Five's Mobile Banking app with Face ID^®

With an iPhone^® model X or newer, you get Face ID^® authentication. Simple access with added security means there’s no easier way to keep track of your accounts.

How to setup Touch ID or Face ID

1. Launch the app on the iPhone X.
2. Tap the Touch ID on the bottom button bar of the login page.
3. See the "Log In With Touch ID" prompt. Tap the Log in and Set Up button.
4. Proceed to log in, and turn on the Touch ID setting.
5. Log out.
6. Tap Touch ID icon in the bottom button bar.
7. At the iOS prompt – see sample attached – tap OK.

Now iOS will prompt for face scan in place of fingerprint. All labels still say Touch ID in the 17.4 apps, but the user is prompted for the face scan. 18.1 apps, iPhone X users will see Touch ID labels replaced with Face ID.

Tips for keeping your information safe:

• Remember to NEVER share your online banking user ID or password with anyone
• Don’t authorize instant payments such as Zelle^® to anyone you don’t personally know
• Frequently check your account online to review for any suspicious transactions that may have occurred

For additional tips and best practices, click here.