Security Center Alerts
Visa® Debit Card
With Visa’s Zero Liability Protection
Having your Salem Five Visa® Debit Card in your wallet means you have less need to get and carry cash, which is safer and saves time. Purchases and withdrawals are immediately deducted from your account and the card is accepted anywhere you find a Visa logo. You can use it at grocery stores, restaurants, movie theaters for online purchases, or to pay your monthly bills. Your Salem Five Visa Debit Card is also your ATM card, which makes life easy. Features include:
- Visa’s Zero Liability Protection - shop with the peace of mind that you’ll never be held responsible for fraudulent charges made with your card.
- Visa Account Updater (VAU) - Visa will automatically updated card number and expiration date with participating merchants that you have recurring payments with.
- Cash Back Debit Rewards1 - when you pair your Salem Five Visa Card with The Open Checking.
- Instant Card Replacement - whether you've just opened an account or your card has been lost or stolen, visit any Salem Five branch for an instant replacement! Or, give us a call and we'll issue you a digital debit card to use until your physical card arrives.
ATM & Debit Card
-
What are the cash withdrawal limits at an ATM?
ATM cash withdrawal limits for a Salem Five Debit Card is $505 and the cash withdrawal limit for a Salem Five ATM Card is $505.
-
Where can I find fee-free ATMs in my area?
Beyond our Salem Five ATM locations, you will be able to use your Salem Five ATM and Salem Five VISA debit card for fee-free access to more than 55,000 ATMs worldwide using the Allpoint® ATM Network.
-
Do you reimburse for ATM Surcharge Fees?
Yes, with The Open Account we offer unlimited ATM surcharge reimbursements with OPEN REWARDS PREMIER and up to $7.50/month in ATM surcharge reimbursements with OPEN REWARDS PRIME PLUS. Locate Allpoint® ATM Network surcharge fee-free ATMs.
-
What if I lose my ATM/Debit Card?
In the event that your card is lost or stolen, contact our Customer Support immediately at (800) 850-5000, during business hours. We also encourage you to use our Card Controls tool within Online Banking or our Mobile Banking App. To get started, simply login and click 'Cards'.
-
Can I make a purchase through a company in the UK using my Salem Five ATM / Debit Card?
You will need to contact Salem Five at (800) 850-5000 whenever you are traveling outside of the country or making a debit card purchase outside of the country. We also encourage you to use our Card Controls tool within Online Banking or our Mobile Banking App. To get started, simply login and click 'Cards'
-
How do I change my ATM PIN?
Salem Five Telephone Banking offers a convenient self-service option that will allow you to change your ATM PIN. Simply call (800) 850-5000 and follow the recorded instructions.
You may also login to your Salem Five Online Banking account to send us a secure message with the PIN you would like to use.
-
What's a non-PIN purchase?
A non-PIN purchase means selecting or responding “credit” for purchases made with your debit card; it generally requires a signature.
-
How Does Cash Back Debit Rewards Work?
If you are an Open Checking Account customer, you can earn cash back every time you use your Salem Five debit card. Your Open Checking account debit card is enrolled upon activation and your cash reward will automatically process and post to your account when your statement cycles.
1Cash Back Debit Rewards: Terms & Conditions: Rewards apply to point-of-sale, debit card transactions with no minimum purchase amount and no cap to the cash rewards you may earn. You will receive $0.05 per debit card purchase. ATM transactions do not qualify. Rewards accrued are credited to your account on the last day of the statement cycle in which the purchase is posted. Your account must be open and in good standing on the date the rewards are posted to receive the reward. We reserve the right to deduct rewards credits if you return merchandise or a transaction is otherwise reversed for which you have qualified or received debit rewards. Program may be modified or terminated at any time at our sole discretion.
PRIME: If your average monthly balance is below $3,000.00 you will not receive ATM surcharge reimbursements.
PRIME PLUS: If your average monthly balance is between $3,000.00 and $4,999.99 you will receive up to $7.50 in ATM surcharge reimbursements.
PREMIER: If your average monthly balance is $5,000.00 or more you will receive unlimited ATM surcharge reimbursements.
Visa® is a Registered Trademark of Visa USA Inc.