FAQs: About Salem Five in Downtown Salem, MA

• What services does the Downtown Salem, MA branch offer?
  Salem Five in Salem, MA offers a comprehensive range of financial services with extended banking hours, including personalized consultations with experts in Personal Banking, Business Banking, Mortgages, Insurance, and Wealth Management. The branch also features convenient amenities such as Saturday banking hours, a 24-Hour Walk-Up ATM and Foreign Currency Exchange to support both personal and business banking needs.
• What Types of Accounts Can I Open?
  Visit Salem Five at 71 Washington Street in Salem, MA for personal and business products featuring competitive rates.
  
  We offer:
  
  Personal Banking: Checking, savings, CDs, mortgages, insurance, and wealth management
  Business Banking: Accounts, lending, Cash Management, merchant services, and more
  
  Meet with a Salem Five local expert to find the right financial solutions for you.
• Can I meet with a financial expert at the Downtown Salem, MA branch?
  Absolutely. You can schedule appointments with specialists in Business Banking, Mortgage, Insurance, and Wealth Management. See you soon at Salem Five.
• Are there nearby locations and ATMs?
  Yes! You have access to a 24 Hour Walk-Up ATM at the Downtown Salem, MA branch location. Plus, you can access cash surcharge-free at over 55,000 Allpoint^® ATMs worldwide—located in popular stores like Target, CVS, Walgreens, and more. Visit us here in Salem, MA or any Salem Five location and ATM to explore our suite of banking products and services.
• Does the Downtown Salem, MA branch have parking and ADA services?
  Yes, there are several parking garages and lots near downtown Salem, MA, including the Museum Place Garage and Church Street Lot. On-street metered parking is available for easy access to the branch and our Salem, MA branch is ADA-compliant, with accessible entrances and services.
• What if I need access to my account on a day the branch is closed?
  Holiday Schedule

  If you need access to your account on a day we are closed, Salem Five gives you access to your banking information and features 24 hours a day, seven days a week through Online Banking and by calling the Salem Five Automated Telephone Banking line at  (800) 255-7787. Limited phone service is also available at (800) 850-5000.
  
  
  

  Upcoming Holidays

  Columbus Day

  Monday, October 13, 2025

  Veterans Day

  Tuesday, November 11, 2025