Online and Mobile Banking Browser and Operating System Requirements

Last Updated Date: July 25, 2024

Salem Five is committed to providing its customers with the highest level of security available. Below are what is recommended for and what our systems support.


 

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10


  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)


  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 10.0


Channel Support:

  • Android Application
  • SMS

macIOS Apple Logo mac iOS - 15.0, iPadOS 15


Channel Support:

  • SMS
 

Hardware/Browser Support:

  • Only devices running an unmodified version of the manufacturer-supplied operating system are supported
  • The latest stable version of Chrome and Safari browsers are supported
  • Beta versions of browsers are not supported
  • Developer option settings are not supported
  • The SMS channel is only supported on devices with SMS capabilities
Supported Networks:

AT&T®    |    Verizon®    |    T-Mobile® /Sprint   |    US Cellular® 
 

Supported App Stores:

  • iTunes App Stores (Apple app store)
  • Google Play (Android app store)

Supported Devices

  •  
    Brand/
    Manufacturer     		ModelNew to
    the List    		Max OS
    Supported
    AppleiPhone 6S iOS16
    AppleiPhone 6S Plus iOS16
    AppleiPhone 7 iOS16
    AppleiPhone 7 Plus iOS16
    AppleiPhone 8 iOS16
    AppleiPhone 8 Plus iOS16
    Apple iPhone 11 iOS16
    Apple iPhone 11 Pro iOS16
    AppleiPhone 11 Pro Max iOS16
       iOS16
    AppleiPhone 12 iOS16
    AppleiPhone 12 Mini iOS16
    AppleiPhone 12 Pro iOS16
    AppleiPhone 12 Pro Max iOS16
    AppleiPhone 13 iOS16
    AppleiPhone 13 Mini iOS16
    AppleiPhone 13 Pro iOS16
    AppleiPhone 13 Pro Max iOS16
    AppleiPhone 14 iOS16
    AppleiPhone 14 Plus iOS16
    AppleiPhone 14 Pro iOS16
    AppleiPhone 14 Pro Max iOS15
    AppleiPhone 15 iOS
    AppleiPhone 15 Plus iOS
    AppleiPhone 15 Pro iOS
    AppleiPhone 15 Pro Max iOS
    AppleiPhone SE iOS16
    AppleiPhone SE (2nd Gen) iOS16
    AppleiPhone SE (2022) iOS16
    AppleiPhone X iOS16
    AppleiPhone XR iOS16
    AppleiPhone XS iOS16
    AppleiPhone XS Max iOS16
    GooglePixel 3 Android 12
    GooglePixel 3 XL Android 12
    GooglePixel 4 Android 12
    GooglePixel 5 Android 12
    GooglePixel 6 Android 12
    GooglePixel 6a Android 12
    GooglePixel 7 Android 12
    GooglePixel 7 Pro Android 12
    LG G7 ThinQ Android 10
    LGV40 Thin Q Android 10
    LGV50 Thin Q Android 11
    MotorolaMoto G7 Android 10
    MotorolaMoto Z4 Android 10
    MotorolaMoto G Power Android 10
    MotorolaMoto G Stylus 5G Android 10
    One Plus6T Android 10
    One Plus7 Pro Android 11
    One Plus9 Android 11
    SamsungGalaxy A03s Android 11
    SamsungGalaxy A10e Android 9
    SamsungGalaxy A11 Android 11
    SamsungGalaxy A13 5G Android 11
    SamsungGalaxy A20 Android 10
    SamsungGalaxy A32 5G Android 11
    SamsungGalaxy A51 Android 11
    SamsungGalaxy A53 Android 11
    SamsungGalaxy Fold Android 11
    SamsungGalaxy Note 9 Android 10
    SamsungGalaxy Note 10 Android 11
    SamsungGalaxy Note 10+ Android 11
    SamsungGalaxy Note 20 Ultra Android 11
    SamsungGalaxy S9 Android 10
    SamsungGalaxy S9 Plus Android 10
    SamsungGalaxy S10 Android 11
    SamsungGalaxy S10E Android 11
    SamsungGalaxy S10+ Android 11
    SamsungGalaxy S20 (S11) Android 11
    SamsungGalaxy S20+ Android 11
    SamsungGalaxy S20 FE 5G Android 11
    SamsungGalaxy S20 Ultra 5G Android 11
    SamsungGalaxy S21 5G Android 11
    SamsungGalaxy S21+ 5G Android 11
    SamsungGalaxy S21 FE 5G Android 11
    SamsungGalaxy S21 Ultra Android 11
    SamsungGalaxy S22 5G Android 11
    SamsungGalaxy S22+ 5G Android 11
    SamsungGalaxy S22 Ultra Android 11
    SamsungGalaxy S23 Android 11
    SamsungGalaxy S23 Plus Android 11
    SamsungGalaxy S23 Ultra Android 11
    SamsungGalaxy S24 Android 11
    SamsungGalaxy S24 Plus Android 11
    SamsungGalaxy S24 Ultra Android 11
    SamsungGalaxy M13 5G Android 11
    SamsungGalaxy Z Flip 3 5G Android 11
    SamsungGalaxy Z Fold 4 Android 11

     

  •  
    Brand/
    Manufacturer     		ModelNew to the ListMax OS
    Supported
    AppleiPad Air (2022 M1 Chip Model) iOS16
    AppleiPad (6th Generation - 2018) iOS16
    AppleiPad Air 4 iOS16
    AppleM1 iPad Pro 2021 11" iOS16
    AppleM1 iPad Pro 2021  12.9" iOS16
    AppleiPad Mini 5 iOS16
    AppleiPad Pro (2021) iOS16
    AppleiPad Mini (2021) iOS16
    AppleiPad Pro (2018) iOS16
    SamsungGalaxy Tab A Android 11
    SamsungS7 FE 5G Android 11
    SamsungS7 FE Android 11