The Legal and Operational Risk Management department is responsible for identifying risks throughout the institution, for developing controls to mitigate those risks, and for ensuring appropriate risk management throughout the institution.
In addition, they react to real-time incidents to mitigate financial or reputational damages and to close identified gaps, ultimately serving to enhance Salem Five's profitability, reputation, and efficiency, while also providing the best possible support services to our customers.
To achieve this, the Legal and Operational Risk Management team is comprised of nine teams that specialize in specific areas:
- General Counsel
- Enterprise Risk Management
- Internal Audit
- Information Security
- Fraud Risk and Investigations
- Physical Security
- Customer Complaints and Resolution Management