COVID-19 Updates


To Our Customers:

The COVID-19 crisis has placed financial and personal strain on people, families and businesses, so we are doing all that we can to help our customers during this unprecedented period and will continue to do all that we can for the long month ahead.  We have taken several steps to protect you and our employees, as we strive to keep people safe, while also recognizing our obligation to help you manage your money. Until operations return to normal sometime later this year, all important information will be posted below.

Together, we will get through this challenging time and want you to know that we are here for you. We have deep roots in our communities. We are – and we will remain – a financially strong and committed partner to all of our customers every step of the way.

FAQs

Consumer

Beware of Scams

Salem Five urges you to beware of scams and criminals using fear/intimidation, trickery, urgency or disinformation related to the coronavirus to attempt to steal your sensitive, personal or account information. Be aware of strange calls, emails, texts or websites that look like they are coming from legitimate businesses or government agencies asking for information like SSN, usernames/passwords (login info), account numbers, credit or debit card numbers, PINs, etc. Salem Five will never request such information through email/text/outbound calls.

 

Location Status (effective March 18, 2020)

Select a location to view more information:


Bedford Open Drive Thru Banking Only; ATM is Operational Beverly - West St. Open Drive Thru ATM and Banking Only Beverly - Cabot St. Open Drive Thru ATM and Banking Only (no Sunday hours) Boston Closed Burlington - Middlesex Turnpike Closed Burlington - Cambridge St. Open Drive Thru Banking Only; ATM is Operational Danvers - High St. Open Drive Thru Banking Only; ATM is Operational Danvers - Endicott St. Open Drive Thru Banking Only (no Sunday hours); ATM is Operational Georgetown Open Drive Thru ATM and Banking Only; ATM is Operational Hamilton Open Drive Thru Banking Only; ATM is Operational Lowell- Hurd St. Closed ATM is Operational Lowell - Rogers St. Closed Lynn - State St. Open Drive Thru Banking Only; ATM is Operational Lynn - Boston St. Open Drive Thru Banking Only (no Sunday hours); ATM is Operational Malden Open Drive Thru ATM and Banking Only Marblehead Closed ATM is Operational Middleton Closed ATM is Operational Needham Open Drive Thru Banking Only; ATM is Operational North Andover - Turnpike St. Closed ATM is Operational North Andover - Chickering Road Open Drive Thru Banking Only; ATM is Operational Peabody - North Shore Mall Closed Peabody - Main St. Closed ATM is Operational Peabody - Lynnfield St. Closed ATM is Operational Reading Open Drive Thru Banking Only (no Sunday hours); ATM is Operational Rowley Open Drive Thru Banking Only; ATM is Operational Salem - Washington St. Open ATM is Operational Salem - Essex St. Closed ATM is Operational Saugus Open ATM is Operational Stoneham - 359 Main St. Closed ATM is Operational Stoneham - 88 Main St. Open Drive Thru Banking Only; ATM is Operational Sudbury Open Drive Thru Banking Only; ATM is Operational Swampscott Open Drive Thru ATM and Banking Only (no Sunday hours); ATM is Operational Tewksbury Closed ATM is Operational Woburn Closed ATM is Operational