Joseph Riley Joins Salem Five as Executive Vice President of Retail Banking Services
Janis Dodge to Retire in 2018 After 20 Years with Salem Five
Salem, Mass., June 16, 2017 – Salem Five announced today that Joseph Riley joined its team as executive vice president of retail banking services. In this role, he will oversee all retail branch strategy and execution, with a strong focus on the community business market. He will be responsible for consumer and small business sales and service management, branch network growth and optimization, and will work closely on the digital transformation of the branch model.
Riley will succeed Janis Dodge, who will retire in 2018 after serving as senior vice president and retail banking division head at Salem Five for nearly 20 years.
A 30-year veteran of the financial industry, Riley was most recently executive vice president of Eastern Bank. Before joining Eastern in 1994, Riley was vice president and district manager at Fleet Bank. He began his career as a branch manager at the Bank of New England.
“We are thrilled to welcome Joe to our team,” said Salem Five President & CEO Ping Yin Chai. “He’s well known throughout New England for his experience and expertise in retail banking as well as for his dedication and commitment to serving our local community.”
“Of course, Salem Five would not be where it is today without Janis’ outstanding leadership and tremendous dedication,” continued Chai. “We will be forever grateful for her more than two decades of service to our institution, and we wish her all the best in her retirement.”
During her time at Salem Five, Dodge’s aggressive branch growth strategy led to the opening of more than 20 new branches across the Salem Five footprint. Part of that growth strategy included the introduction of two new branch models to the franchise. She is also responsible for bringing a strong customer experience-based retailing approach to the Salem Five sales and service culture. Salem Five locations are known to our customers as stores, not branches. In addition, Dodge built a market manager model in which bank officers own the growth and expansion of both consumer and small business relationships in their branch geography. A recent winner of the Community Business Banker of the year award, Dodge is known throughout the community for her tremendous dedication to her customers, her engaging personality and her positive attitude.
Riley, of Peabody, also retains leadership roles in a number of organizations. In 2014, he was appointed to a five-year term on the North Shore Community College (NSCC) Board of Trustees by former Massachusetts Governor Deval Patrick. He also serves as a trustee of NSCC Foundation Board and director and vice chairman of the North Shore Chamber of Commerce. In addition, Riley serves on the board of directors of MassEquality, the Asian American Civic Association, the Lynn Boys & Girls Club, and is a trustee of the Agganis Foundation.
Riley earned a bachelor’s degree in economics from the College of the Holy Cross and a master’s degree in accounting from Northeastern University. He is also a graduate of the CBA Graduate School of Retail Bank Management.
Salem Five Bancorp is the parent bank holding company of Salem Five (www.salemfive.com), a mutual institution founded in 1855. Salem Five aims to make money less complicated and thereby make customers’ lives simpler and easier by offering sophisticated retail and commercial banking products, personalized service and innovative technology. Salem Five is one of the largest Massachusetts-headquartered banks with $5 billion in assets and 36 retail branches in Essex, Middlesex, Norfolk and Suffolk counties and southern New Hampshire. Divisions include Salem Five Mortgage Company, which has financed more homes than any other Massachusetts bank; Salem Five Financial which offers financial and retirement income planning, portfolio review and money management; and Salem Five Insurance Agency, which provides personal and commercial insurance. Salem Five deposits are insured through the FDIC and DIF. Salem Five Mortgage Company’s NMLS # is 4662. Equal Housing Lender. Securities are offered through LPL Financial, member FINRA/SIPC. Life insurance products are offered through LPL Financial or its licensed affiliates. Insurance and investment products are not FDIC insured, not bank guaranteed, may lose value, not a deposit, and not insured by any federal government agency.