On February XX, 2020, we will be launching Advanced Alerts for Online Banking.
Advanced Alerts will allow customers to customize how and when they receive real-time account alerts.
- As part of this rollout, on February XX, 2020 customers will be required to confirm and validate their email address tied to their Online Banking using a desktop computer. The verification process should only take a few minutes.
Here's what you can expect on February XX, 2020:
- Log into Salem Five’s Online Banking platform from a desktop computer. The system will request that you verify the email address we currently have linked to your profile. (NOTE: Confirmation is not available on mobile devices; you must be using a desktop computer or mobile browser to complete the process.)
- As prompted, please confirm or update your email address to the email address you want on file. This address will be used to immediately receive a 7-digit verification code.
- Retrieve the code from your email, and return to Salem Five Online Banking to enter the code and complete the verification as prompted.
Please note: If you previously had alerts enabled, you will need to re-establish your Alerts in Online Banking. You will not need to re-establish your always-on security alerts, such as changing User ID, password or when a secure message has been received within Online Banking.