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Yay, you got paid! Get access to your money much more quickly, and save yourself a trip to the bank, by depositing checks with your mobile app. Get checks from your mailbox, your birthday card, or your stocking to your account—as quickly as the next business day—securely and safely, with Mobile Check Deposit.
Anyone with a Salem Five checking, savings or money market account and an active Online Banking profile may be eligible to use Mobile Deposit within the consumer banking app. Business accounts utilizing Web Cash Manager can use the Mobile Business Banking app to make Mobile Deposits.
You will need to download the appropriate mobile banking app from your phone's app store.
Mobile Deposit offers the same security as Online Banking. The images of your checks are stored securely at the bank and not on your mobile phone.
All payees on the check should sign the check, and then you should restrictively endorse it "For deposit only. Account #______".
Salem Five will send a 'Deposit Received' email once we receive your mobile deposit. After review, you will receive either a 'Deposit Accepted' email or a 'Deposit Declined' email.
Yes.
Personal Daily Limit: $2,500
*Business Daily Limit: $10,000
Yes. Should you require an increase in your deposit limit, or have a question, please call our Contact Center at (800) 850-5000 during normal business hours. Increases may only be approved on a temporary basis for personal accounts and can be made permanently for Web Cash Manager customers.
What types of checks?
Certain checks cannot be deposited using this service. To see the list of ineligible deposits, review Section B in the Mobile Banking Agreement.
No, you should not re-deposit the check. If you noticed an error after submitting a mobile deposit, please call the Contact Center at (800) 850-5000. Never email account or personal information
Keep the original check for 10 days and then you may destroy it. A secure image of your deposited check will be held at the bank.
If you don't see the check deposit in your mobile deposit activity summary, your deposit was not successful and you should re-scan your check. The current balance will only reflect the deposit the next business day or 2nd business day in the event of a weekend or holiday.
If your balance is not updated with the deposit amount after this time period, please call the Contact Center during normal business hours at (800) 850-5000.
Your deposit will generally appear in your account the next business day. If your deposit was made over the weekend or on a bank holiday, please allow up to 2 business days to see your deposit reflected in your account.
Funds are available according our Funds Availability Policy.
You should wait until the deposit posts to the account you selected and then transfer it to the desired account.
No. The system reads the dollar amount written on the front of the check. If necessary, we'll correct the amount.
No, there are no fees from Salem Five for using Mobile Deposit. However, please check with your service provider regarding any applicable wireless carrier fees. Message and data rates may apply.
Salem Five Mobile Deposit is available for select mobile devices. You must first enroll in Online Banking and download the Salem Five Mobile App for iPhone or Android. Message and data rates may apply. Subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply. This feature is not available on Amazon® Kindle Fire™, Windows Phone or Blackberry® devices.