Mortgage Payments

Payments are due on or before the due date shown on your statement; payments are considered late if not received by that date. A late fee (if applicable) will be assessed at the end of any grace period that may apply to your loan.

To Pay Online:

Salem Five Online Loan Payments is an electronic loan processing system which allows you to make a one-time loan payment to your Salem Five loan via our secure website on a desktop computer, tablet or mobile device.

Make a Payment

To Pay By Mail:

Please send your payment using the return envelope enclosed with your bill. Please do not include correspondence, as this will delay the posting of your payment. If you are sending a payment without using the provided envelope, sending a payment without your payment stub or if you have special payment arrangements with us, please mail your payment to:

Regular Mail
Salem Five Payment Processing Center
P. O. Box 75148
Chicago, IL  60675-5148

Overnight Mail
Salem Five
Attn: Loan Servicing/Payments
210 Essex Street
Salem, MA 01970

In most cases, amounts paid in excess of Total Amount Due shown on the front of this bill will be credited to Principal. In some cases, 1) payments received that are not for the full amount due will be credited to Unapplied Funds until full payment is received, and 2) we will be unable to reverse, return or otherwise refund excess amounts that are sent to us and are credited to Principal. You should contact us for instructions on how to make a payment in advance; that is, to make a payment for a future due date.

Payments are credited on the business day received. Saturday, Sunday and holidays are not considered business days. To avoid any late charges, please allow sufficient time before the due date for mail delivery, or contact us at the number above to learn about our convenient electronic payment options. In some circumstances, such as for Speedpay payments processed over the telephone, there is a cut-off time for same day processing.

Salem Five must receive your payment by no later than 4:30PM on a business day to ensure same day processing.

If your account has been subject to special collection activities, you may have accrued fees and charges that have been previously billed to you but which are not shown on the front of this bill. You should contact our Default Management Department to inquire if any such fees or charges have been applied to your account.

We may report information about your accounts to credit bureaus. Late payments, missed payments or other defaults on your account may be reflected in your credit report.