Online and Mobile Banking Browser and Operating System Requirements
Salem Five is committed to providing its customers with the highest level of security available. Any device or browser that does not support TLS 1.2 will not be able to connect even if the device is on a supported operating system version. This is being enforced to comply with security mandates from regulatory authorities and ensures secure communications for mobile banking users.
Minimum Requirements for using Online Banking
Windows 10
- Edge
- Chrome
- Firefox
macOSx10.14+ (Mojave, Catalina)
- Chrome
- Safari
Minimum Requirements for using Mobile Banking
Android 8.0
Hardware/Browser Support:
- Only the default installed browser is supported (Android/Chrome)
- Beta versions of browsers are not supported
Channel Support:
- Android Application
- SMS
mac iOS - 13.0
Hardware/Browser Support:
- Only the default installed browser is supported (Safari)
- Beta versions of browsers are not supported
Channel Support:
- SMS
AT&T® | Verizon® | Sprint® | T-Mobile®
Certified Devices
-
Phone Channel
Brand/
ManufacturerModel New to
the ListMax OS
SupportedBiometric Supported Apple iPhone 6S iOS15 Y Apple iPhone 6S Plus iOS15 Y Apple iPhone 7 iOS15 Y Apple iPhone 7 Plus iOS15 Y Apple iPhone 8 iOS15 Y Apple iPhone 8 Plus iOS15 Y Apple iPhone 11 iOS15 Y Apple iPhone 11 Pro iOS15 Y Apple iPhone 11 Pro Max iOS15 Y Apple iPhone 12 Mini iOS15 Y (Face ID) Apple iPhone 12 iOS15 Y (Face ID) Apple iPhone 12 Pro iOS15 Y (Face ID) Apple iPhone 12 Pro Max iOS15 Y (Face ID) Apple iPhone SE/SE 2nd Gen iOS15 Y Apple iPhone X iOS15 Y Apple iPhone XR iOS15 Y Apple iPhone XS iOS15 Y Apple iPhone XS Max iOS15 Y Google Pixel 2 Android 11 Y Google Pixel 2 XL Android 11 Y Google Pixel 3 Android 12 Y Google Pixel 3 XL Android 12 Y Google Pixel 4 Android 12 Y LG G5 Android 8 Y LG G7 ThinQ Android 10 Y LG Stylo 5 Y Android 10 Y LG V20 Android 8 Y LG V30 Android 9 Y LG V40 Thin Q Android 10 Y LG V50 Thin Q Android 11 Y Motorola Moto G7 Android 10 Y Motorola Moto Z3 Android 9 Y Motorola Moto Z4 Y Android 10 Y One Plus 6T Android 10 Y One Plus 7 Pro Android 11 Y Samsung Galaxy A10e Y Android 9 Y Samsung Galaxy A11 Y Android 11 Y Samsung Galaxy A20 Y Android 10 Y Samsung Galaxy A51 Y Android 11 Y Samsung Galaxy Fold Android 11 Y Samsung Galaxy J7 Crown Y Android 9 N Samsung Galaxy Note 8 Android 9 Y Samsung Galaxy Note 9 Android 10 Y Samsung Galaxy Note 10 Android 11 Y Samsung Galaxy Note 10+ Android 11 Y Samsung Galaxy S7 Android 8 Y Samsung Galaxy S7 Edge Android 8 Y Samsung Galaxy S8 Android 9 Y Samsung Galaxy S8 Plus Android 9 Y Samsung Galaxy S9 Android 10 Y Samsung Galaxy S9 Plus Android 10 Y Samsung Galaxy S10 Android 11 Y Samsung Galaxy S10E Android 11 Y Samsung Galaxy S10+ Android 11 Y Samsung Galaxy S20 (S11) Android 11 Y Samsung Galaxy S20+ Y Android 11 Y Samsung Galaxy S21 Y Android 11 Y
-
Tablet Channel
Brand/
ManufacturerModel Screen Size New to the List Max OS
SupportedBiometric Supported Apple iPad (5th Generation - 2017) 9.7" iOS15 Y Apple iPad (6th Generation - 2018) 9.7" iOS15 Y Apple iPad (Fall 2017) 10.5" iOS15 Y Apple iPad Air 2 9.7" iOS15 Y Apple iPad Air 4 10.9" iOS15 Y Apple iPad Mini 4 7.9" iOS15 Y Apple M1 iPad Pro 2021 11" Y iOS15 Y Apple M1 iPad Pro 2021 12.9" Y iOS15 Y Apple iPad Mini 5 7.9" iOS15 Y Apple iPad Pro 9.7" iOS15 Y Apple iPad Pro 12.9" iOS15 Y Apple iPad Pro (2018) 11" iOS15 Y Google Pixel C 10.2" Android 8 Y Samsung Galaxy Tab A 10.5" Android 11 Y