Online and Mobile Banking Browser and Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Any device or browser that does not support TLS 1.2 will not be able to connect even if the device is on a supported operating system version. This is being enforced to comply with security mandates from regulatory authorities and ensures secure communications for mobile banking users.

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10

  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)

  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 8.0

Hardware/Browser Support:

  • Only the default installed browser is supported (Android/Chrome)
  • Beta versions of browsers are not supported


Channel Support:

  • Android Application
  • SMS
 

macIOS Apple Logo mac iOS - 13.0

Hardware/Browser Support:

  • Only the default installed browser is supported (Safari)
  • Beta versions of browsers are not supported


Channel Support:

  • SMS
 
Supported Networks:

AT&T®    |    Verizon®    |    Sprint®    |    T-Mobile®
 

Certified Devices

  •  
    Brand/
    Manufacturer     		 Model New to
    the List    		 Max OS
    Supported    		 Biometric Supported 
    Apple iPhone 6S   iOS15 Y
    Apple iPhone 6S Plus   iOS15 Y
    Apple iPhone 7   iOS15 Y
    Apple iPhone 7 Plus   iOS15 Y
    Apple iPhone 8   iOS15 Y
    Apple iPhone 8 Plus   iOS15 Y
    Apple  iPhone 11   iOS15 Y
    Apple  iPhone 11 Pro   iOS15 Y
    Apple iPhone 11 Pro Max   iOS15 Y
    Apple iPhone 12 Mini   iOS15 Y (Face ID)
    Apple iPhone 12   iOS15 Y (Face ID)
    Apple iPhone 12 Pro   iOS15 Y (Face ID)
    Apple iPhone 12 Pro Max   iOS15 Y (Face ID)
    Apple iPhone SE/SE 2nd Gen   iOS15 Y
    Apple iPhone X   iOS15 Y
    Apple iPhone XR   iOS15 Y
    Apple iPhone XS   iOS15 Y
    Apple iPhone XS Max   iOS15 Y
    Google Pixel 2   Android 11 Y
    Google Pixel 2 XL   Android 11 Y
    Google Pixel 3   Android 12 Y
    Google Pixel 3 XL   Android 12 Y
    Google Pixel 4   Android 12 Y
    LG G5   Android 8 Y
    LG  G7 ThinQ   Android 10 Y
    LG Stylo 5 Y Android 10 Y
    LG V20   Android 8 Y
    LG V30   Android 9 Y
    LG V40 Thin Q   Android 10 Y
    LG V50 Thin Q   Android 11 Y
    Motorola Moto G7   Android 10 Y
    Motorola Moto Z3   Android 9 Y
    Motorola Moto Z4 Y Android 10 Y
    One Plus 6T   Android 10 Y
    One Plus 7 Pro   Android 11 Y
    Samsung Galaxy A10e Y Android 9 Y
    Samsung Galaxy A11 Y Android 11 Y
    Samsung Galaxy A20 Y Android 10 Y
    Samsung Galaxy A51 Y Android 11 Y
    Samsung Galaxy Fold   Android 11 Y
    Samsung Galaxy J7 Crown Y Android 9 N
    Samsung Galaxy Note 8   Android 9 Y
    Samsung Galaxy Note 9   Android 10 Y
    Samsung Galaxy Note 10   Android 11 Y
    Samsung Galaxy Note 10+   Android 11 Y
    Samsung Galaxy S7   Android 8 Y
    Samsung Galaxy S7 Edge   Android 8 Y
    Samsung Galaxy S8   Android 9 Y
    Samsung Galaxy S8 Plus   Android 9 Y
    Samsung Galaxy S9   Android 10 Y
    Samsung Galaxy S9 Plus   Android 10 Y
    Samsung Galaxy S10   Android 11 Y
    Samsung Galaxy S10E   Android 11 Y
    Samsung Galaxy S10+   Android 11 Y
    Samsung Galaxy S20 (S11)   Android 11 Y
    Samsung Galaxy S20+ Y Android 11 Y
    Samsung Galaxy S21 Y Android 11 Y

     

  •  
    Brand/
    Manufacturer     		 Model Screen Size New to the List Max OS
    Supported    		 Biometric Supported 
    Apple iPad (5th Generation - 2017) 9.7"   iOS15 Y
    Apple iPad (6th Generation - 2018) 9.7"   iOS15 Y
    Apple iPad (Fall 2017) 10.5"   iOS15 Y
    Apple iPad Air 2 9.7"   iOS15 Y
    Apple iPad Air 4 10.9"   iOS15 Y
    Apple iPad Mini 4 7.9"   iOS15 Y
    Apple M1 iPad Pro 2021 11" Y iOS15 Y
    Apple M1 iPad Pro 2021 12.9" Y iOS15 Y
    Apple iPad Mini 5 7.9"   iOS15 Y
    Apple iPad Pro 9.7"   iOS15 Y
    Apple iPad Pro 12.9"   iOS15 Y
    Apple iPad Pro (2018) 11"   iOS15 Y
    Google Pixel C 10.2"   Android 8 Y
    Samsung Galaxy Tab A 10.5"   Android 11 Y