Online and Mobile Banking Browser and Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Any device or browser that does not support TLS 1.2 will not be able to connect even if the device is on a supported operating system version. This is being enforced to comply with security mandates from regulatory authorities and ensures secure communications for mobile banking users.


 

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10

  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)

  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 7.0

Hardware/Browser Support:

  • Only the default installed browser is supported (Android/Chrome)
  • Beta versions of browsers are not supported


Channel Support:

  • Android Application
  • SMS
 

macIOS Apple Logo mac iOS - iPhone 12.0

Hardware/Browser Support:

  • Only the default installed browser is supported (Safari)
  • Beta versions of browsers are not supported


Channel Support:

  • iPhone Application
  • SMS
 
Supported Networks:

AT&T®    |    Verizon®    |    Sprint®    |    T-Mobile®
 

Certified Devices

  •  
    Brand/
    Manufacturer     		 Model New to
    the List    		 Max OS
    Supported    		 Biometric Supported 
    Apple iPhone 6   iOS12 Y
    Apple iPhone 6 Plus   iOS12 Y
    Apple iPhone 6S   iOS14 Y
    Apple iPhone 6S Plus   iOS14 Y
    Apple iPhone 7   iOS14 Y
    Apple iPhone 7 Plus   iOS14 Y
    Apple iPhone 8   iOS14 Y
    Apple iPhone 8 Plus   iOS14 Y
    Apple  iPhone 11   iOS14 Y
    Apple  iPhone 11 Pro   iOS14 Y
    Apple iPhone 11 Pro Max   iOS14 Y
    Apple iPhone 12 Mini Y iOS14 Y (Face ID)
    Apple iPhone 12 Y iOS14 Y (Face ID)
    Apple iPhone 12 Pro Y iOS14 Y (Face ID)
    Apple iPhone 12 Pro Max Y iOS14 Y (Face ID)
    Apple iPhone SE Y iOS14 Y
    Apple iPhone X   iOS14 Y
    Apple iPhone XR   iOS14 Y
    Apple iPhone XS   iOS14 Y
    Apple iPhone XS Max   iOS14 Y
    Google Pixel 2   Android 11 Y
    Google Pixel 2 XL   Android 11 Y
    Google Pixel 3   Android 11 Y
    Google Pixel 3 XL   Android 11 Y
    Google Pixel 4   Android 11 Y
    HTC One M9   Android 7 N
    Huawei Nexus 6P   Android 8.1 Y
    LG G5   Android 8 Y
    LG  G7 ThinQ   Android 9 Y
    LG K20 Plus   Android 7 Y
    LG Stylus 3   Android 7 Y
    LG V10   Android 7 Y
    LG V20   Android 8 Y
    LG V30   Android 9 Y
    LG V40 Thin Q   Android 9 Y
    LG V50 Thin Q Y Android 9 Y
    Motorola Moto G7   Android 9 Y
    Motorola Moto Z2 Force   Android 9 Y
    Motorola  Moto Z2 Play   Android 9 Y
    Motorola  Moto Z Force Droid   Android 8 Y
    Motorola Moto Z3   Android 11 Y
    One Plus 6T   Android 9 Y
    One Plus 7 Pro   Android 9 Y
    Samsung Galaxy Fold   Android 9 Y
    Samsung Galaxy J7   Android 8 N
    Samsung Galaxy Note 5   Android 7 Y
    Samsung Galaxy Note 8   Android 8 Y
    Samsung Galaxy Note 9   Android 9 Y
    Samsung Galaxy Note 10   Android 9 Y
    Samsung Galaxy Note 10+   Android 9 Y
    Samsung Galaxy S6   Android 7 Y
    Samsung Galaxy S6 Edge   Android 7 Y
    Samsung Galaxy S6 Edge Plus   Android 7 Y
    Samsung Galaxy S7   Android 8 Y
    Samsung Galaxy S7 Active   Android 7 Y
    Samsung Galaxy S7 Edge   Android 8 Y
    Samsung Galaxy S8   Android 9 Y
    Samsung Galaxy S8 Plus   Android 9 Y
    Samsung Galaxy S9   Android 10 Y
    Samsung Galaxy S9 Plus   Android 10 Y
    Samsung Galaxy S10   Android 11 Y
    Samsung Galaxy S10E   Android 11 Y
    Samsung Galaxy S10+   Android 11 Y
    Samsung Galaxy S20   Android 11 Y

     

  •  
    Brand/
    Manufacturer     		 Model Screen Size New to the List Max OS
    Supported    		 Biometric Supported 
    Apple iPad (5th Generation - 2017) 9.7"   iOS13 Y
    Apple iPad (6th Generation - 2018) 9.7"   iOS13 Y
    Apple iPad (Fall 2017) 10.5"   iOS13 Y
    Apple iPad Air 2 9.7"   iOS13 Y
    Apple iPad Air 4 10.9" Y iOS14 Y
    Apple iPad Mini 4 7.9"   iOS13 Y
    Apple iPad Mini 5 7.9" Y iOS14 Y
    Apple iPad Pro 9.7"   iOS13 Y
    Apple iPad Pro 12.9"   iOS13 Y
    Apple iPad Pro (2018) 11"   iOS13 Y
    Google Pixel C 10.2"   Android 8 Y
    Samsung Galaxy Tab A 10.5"   Android 9 N