Online and Mobile Banking Browser and Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Any device or browser that does not support TLS 1.2 will not be able to connect even if the device is on a supported operating system version. This is being enforced to comply with security mandates from regulatory authorities and ensures secure communications for mobile banking users.


 

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10


  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)


  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 9.0


Hardware/Browser Support:

  • Only the default installed browser is supported (Android/Chrome)
  • Beta versions of browsers are not supported


Channel Support:

  • Android Application
  • SMS
 

macIOS Apple Logo mac iOS - 15.0


Hardware/Browser Support:

  • Only the default installed browser is supported (Safari)
  • Beta versions of browsers are not supported


Channel Support:

  • SMS
 
Supported Networks:

AT&T®    |    Verizon®    |    T-Mobile®
 

Certified Devices

  •  
    Brand/
    Manufacturer     		ModelNew to
    the List    		Max OS
    Supported    		Biometric Supported 
    AppleiPhone 6S iOS16Y
    AppleiPhone 6S Plus iOS16Y
    AppleiPhone 7 iOS16Y
    AppleiPhone 7 Plus iOS16Y
    AppleiPhone 8 iOS16Y
    AppleiPhone 8 Plus iOS16Y
    Apple iPhone 11 iOS16Y
    Apple iPhone 11 Pro iOS16Y
    AppleiPhone 11 Pro Max iOS16 
    AppleiPhone 12 iOS16Y (Face ID)
    AppleiPhone 12 Pro iOS16Y (Face ID)
    AppleiPhone 12 Pro Max iOS16Y (Face ID)
    AppleiPhone 13 iOS16Y
    AppleiPhone 13 Mini iOS16Y
    AppleiPhone 13 Pro iOS16Y
    AppleiPhone 13 Pro Max iOS16Y
    AppleiPhone 14 iOS16Y
    AppleiPhone 14 Plus iOS16Y
    AppleiPhone 14 Pro iOS16Y
    AppleiPhone 14 Pro Max iOS15Y
    AppleiPhone SE/SE 2nd Gen iOS16Y
    AppleiPhone X iOS16Y
    AppleiPhone XR iOS16Y
    AppleiPhone XS iOS16Y
    AppleiPhone XS Max iOS16Y
    GooglePixel 3 Android 12Y
    GooglePixel 3 XL Android 12Y
    GooglePixel 4 Android 12Y
    GooglePixel 5 Android 12Y
    GooglePixel 6 Android 12Y
    GooglePixel 7 Android 12Y
    GooglePixel 7 Pro Android 12Y
    LG G7 ThinQ Android 10Y
    LGStylo 5 Android 10Y
    LGV40 Thin Q Android 10Y
    LGV50 Thin Q Android 11Y
    MotorolaMoto G7 Android 10Y
    MotorolaMoto Z3 Android 9Y
    MotorolaMoto Z4 Android 10Y
    MotorolaMoto G Power Android 10Y
    MotorolaMoto G Stylus 5G Android 10Y
    One Plus6T Android 10Y
    One Plus7 Pro Android 11Y
    One Plus9 Android 11Y
    SamsungGalaxy A10e Android 9Y
    SamsungGalaxy A11 Android 11Y
    SamsungGalaxy A20 Android 10Y
    SamsungGalaxy A32 5G Android 11 
    SamsungGalaxy A51 Android 11Y
    SamsungGalaxy Fold Android 11Y
    SamsungGalaxy J7 Crown Android 9N
    SamsungGalaxy Note 9 Android 10Y
    SamsungGalaxy Note 10 Android 11Y
    SamsungGalaxy Note 10+ Android 11Y
    SamsungGalaxy Note 20 Ultra Android 11Y
    SamsungGalaxy S9 Android 10Y
    SamsungGalaxy S9 Plus Android 10Y
    SamsungGalaxy S10 Android 11Y
    SamsungGalaxy S10E Android 11Y
    SamsungGalaxy S10+ Android 11Y
    SamsungGalaxy S20 (S11) Android 11Y
    SamsungGalaxy S20+ Android 11Y
    SamsungGalaxy S20 FE 5G Android 11Y
    SamsungGalaxy S21 Android 11Y
    SamsungGalaxy S21+ Android 11Y
    SamsungGalaxy S21 FE 5G Android 11Y
    SamsungGalaxy S21 Ultra Android 11Y
    SamsungGalaxy S22 5G Android 11Y
    SamsungGalaxy S22 Ultra Android 11Y
    SamsungGalaxy M13 5G Android 11Y
    SamsungGalaxy Z Flip 3 5G Android 11Y
    SamsungGalaxy Z Fold 4YAndroid 12Y

     

  •  
    Brand/
    Manufacturer     		ModelScreen SizeNew to the ListMax OS
    Supported    		Biometric Supported 
    AppleiPad (6th Generation - 2018)9.7" iOS16Y
    AppleiPad Air 410.9" iOS16Y
    AppleM1 iPad Pro 202111" iOS16Y
    AppleM1 iPad Pro 202112.9" iOS16Y
    AppleiPad Mini 57.9" iOS16Y
    AppleiPad Pro (2021)12.9" iOS16Y
    AppleiPad Mini (2021)8.3" iOS16Y
    AppleiPad Pro (2018)11" iOS16Y
    SamsungGalaxy Tab A10.5" Android 11Y
    SamsungS7 FE 5 G12.4" Android 11Y
    SamsungS7 FE12.4"YAndroid 11Y