Online and Mobile Banking Browser and Operating System Requirements

Salem Five is committed to providing its customers with the highest level of security available. Below are what is recommended for and what our systems support.


 

Minimum Requirements for using Online Banking

Windows10 Logo Windows 10


  • Edge
  • Chrome
  • Firefox

macOS Apple Logo macOSx10.14+ (Mojave, Catalina)


  • Chrome
  • Safari

Minimum Requirements for using Mobile Banking

Android Logo Android 10.0


Channel Support:

  • Android Application
  • SMS

macIOS Apple Logo mac iOS - 15.0, iPadOS 15


Channel Support:

  • SMS
 

Hardware/Browser Support:

  • Only devices running an unmodified version of the manufacturer-supplied operating system are supported
  • The latest stable version of Chrome and Safari browsers are supported
  • Beta versions of browsers are not supported
  • Developer option settings are not supported

Supported Networks:

AT&T®    |    Verizon®    |    T-Mobile® /Sprint   |    US Cellular® 
 

Certified Devices

  •  
    Brand/
    Manufacturer     		ModelNew to
    the List    		Max OS
    Supported    		Biometric Supported 
    AppleiPhone 6S iOS16Y
    AppleiPhone 6S Plus iOS16Y
    AppleiPhone 7 iOS16Y
    AppleiPhone 7 Plus iOS16Y
    AppleiPhone 8 iOS16Y
    AppleiPhone 8 Plus iOS16Y
    Apple iPhone 11 iOS16Y
    Apple iPhone 11 Pro iOS16Y
    AppleiPhone 11 Pro Max iOS16 
       iOS16Y (Face ID)
    AppleiPhone 12 iOS16Y (Face ID)
    AppleiPhone 12 Pro iOS16Y (Face ID)
    AppleiPhone 12 Pro Max iOS16Y (Face ID)
    AppleiPhone 13 iOS16Y
    AppleiPhone 13 Mini iOS16Y
    AppleiPhone 13 Pro iOS16Y
    AppleiPhone 13 Pro Max iOS16Y
    AppleiPhone 14 iOS16Y
    AppleiPhone 14 Plus iOS16Y
    AppleiPhone 14 Pro iOS16Y
    AppleiPhone 14 Pro Max iOS15Y
    AppleiPhone 15YiOSY
    AppleiPhone 15 PlusYiOSY
    AppleiPhone 15 ProYiOSY
    AppleiPhone 15 Pro MaxYiOSY
    AppleiPhone SE/SE 2nd Gen iOS16Y
    AppleiPhone X iOS16Y
    AppleiPhone XR iOS16Y
    AppleiPhone XS iOS16Y
    AppleiPhone XS Max iOS16Y
    GooglePixel 3 Android 12Y
    GooglePixel 3 XL Android 12Y
    GooglePixel 4 Android 12Y
    GooglePixel 5 Android 12Y
    GooglePixel 6 Android 12Y
    GooglePixel 6aYAndroid 12Y
    GooglePixel 7 Android 12Y
    GooglePixel 7 Pro Android 12Y
    LG G7 ThinQ Android 10Y
    LGV40 Thin Q Android 10Y
    LGV50 Thin Q Android 11Y
    MotorolaMoto G7 Android 10Y
    MotorolaMoto Z4 Android 10Y
    MotorolaMoto G Power Android 10Y
    MotorolaMoto G Stylus 5G Android 10Y
    One Plus6T Android 10Y
    One Plus7 Pro Android 11Y
    One Plus9 Android 11Y
    SamsungGalaxy A03sYAndroid 11Y
    SamsungGalaxy A10e Android 9Y
    SamsungGalaxy A11 Android 11Y
    SamsungGalaxy A13 5GYAndroid 11Y
    SamsungGalaxy A20 Android 10Y
    SamsungGalaxy A32 5G Android 11 
    SamsungGalaxy A51 Android 11Y
    SamsungGalaxy A53YAndroid 11Y
    SamsungGalaxy Fold Android 11Y
    SamsungGalaxy Note 9 Android 10Y
    SamsungGalaxy Note 10 Android 11Y
    SamsungGalaxy Note 10+ Android 11Y
    SamsungGalaxy Note 20 Ultra Android 11Y
    SamsungGalaxy S9 Android 10Y
    SamsungGalaxy S9 Plus Android 10Y
    SamsungGalaxy S10 Android 11Y
    SamsungGalaxy S10E Android 11Y
    SamsungGalaxy S10+ Android 11Y
    SamsungGalaxy S20 (S11) Android 11Y
    SamsungGalaxy S20+ Android 11Y
    SamsungGalaxy S20 FE 5G Android 11Y
    SamsungGalaxy S21 Android 11Y
    SamsungGalaxy S21+ Android 11Y
    SamsungGalaxy S21 FE 5G Android 11Y
    SamsungGalaxy S21 Ultra Android 11Y
    SamsungGalaxy S22 5G Android 11Y
    SamsungGalaxy S22+ 5GYAndroid 11Y
    SamsungGalaxy S22 Ultra Android 11Y
    SamsungGalaxy S23YAndroid 11Y
    SamsungGalaxy S23 PlusYAndroid 11Y
    SamsungGalaxy S23 UltraYAndroid 11Y
    SamsungGalaxy M13 5G Android 11Y
    SamsungGalaxy Z Flip 3 5G Android 11Y

     

  •  
    Brand/
    Manufacturer     		ModelScreen SizeNew to the ListMax OS
    Supported    		Biometric Supported 
    AppleiPad Air (2022 M1 Chip Model)9.7"YiOS16Y
    AppleiPad (6th Generation - 2018)9.7" iOS16Y
    AppleiPad Air 410.9" iOS16Y
    AppleM1 iPad Pro 202111" iOS16Y
    AppleM1 iPad Pro 202112.9" iOS16Y
    AppleiPad Mini 57.9" iOS16Y
    AppleiPad Pro (2021)12.9" iOS16Y
    AppleiPad Mini (2021)8.3" iOS16Y
    AppleiPad Pro (2018)11" iOS16Y
    SamsungGalaxy Tab A10.5" Android 11Y
    SamsungS7 FE 5 G12.4" Android 11Y