Salem Five Security Support
Your security and privacy are extremely important to us, and we work hard to protect you, from the moment you apply for an account. Our security programs utilize industry-leading technology to ensure your information and our banking systems are protected
Identity theft victim assistance
If your security is ever compromised, we'll help provide guidance on how best to handle your accounts. We also offer advice and tips on how to prevent identity theft on our website.
We cover your losses for any unauthorized activity on any of your Salem Five personal accounts that you bring to our attention. Just call us at 800.850.5000.
Hassle-free electronic bill pay and money transfers
Electronic bill pay is faster and more reliable than mailing a check. If a bill payment arrives late and it's our error, we'll cover any late fees you incur. We cannot, however, cover any fees if the delay was outside of our control. We guarantee we'll send or transfer money to where you told us to, or we'll give you your money back.
Salem Five Visa® Debit Card Zero Liability
If your Salem Five debit card is lost or stolen, please alert us immediately and we'll freeze your card to avoid any fraudulent transactions.
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Help us help you
Never give out your account number or debit card PIN to anyone. Monitor your statements and let us know immediately of any suspected fraudulent activity on your account.