ATM / Debit Card FAQs


What are the cash withdrawal limits at an ATM?

ATM cash withdrawal limits for a Salem Five Debit Card is $505 and the cash withdrawal limit for a Salem Five ATM Card is $305.

Where can I find free ATMs in my area?

Click here to find ATMs closest to you.

Where can I find a non-Salem Five ATM that will accept a deposit?

Click here to find a NYCE Deposit Shared Program ATM near you.

Do you reimburse for ATM Surcharge Fees?

Yes.  With Gold Star checking we offer unlimited free ATM usage worldwide and full reimbursement of other bank's surcharge fees and with Star and Smart Student checking we reimburse other bank's fees up to $15 per statement cycle. Click Click here to locate SUM surcharge fee-free machines.

What if I lose my ATM/Debit Card?

In the event that your card is lost or stolen, contact our Customer Support immediately at 800.850.5000, during business hours. After business hours please call 800.236.2442

Can I make a purchase through a company in the UK using my Salem Five ATM / Debit Card?

You will need to contact Salem Five at 800-850-5000 whenever you are traveling outside of the country or making a debit card purchase outside of the country.

How do I change my ATM PIN?

Salem Five AccessLine offers a convenient self-service option that will allow you to change your ATM PIN. Simply call 978.745.7787 or 800.255.7787 and follow the recorded instructions.

Press “1” for touch-tone phone then press “6” for debit card functions You may also log into your Salem Five Online Banking account to email us with the PIN you would like to use. If you need additional assistance, contact Customer Service at 800.850.5000 or visit your local branch.