Salem Five Bank: 800.850.5000
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System Upgrade

 
Salem Five is upgrading on September 22 - 24  
Let's Get You Prepared

On September 22nd, we'll be taking our system offline for a short time to bring you an upgraded banking experience.
While most of the work will be ours, there are a few steps you'll need to take to prepare.
Pre-Upgrade
  1. For security purposes, your External Transfers, Alerts and Bill Pay Nicknames will not automatically migrate to the upgraded platform. Please make note of their specific details so you can easily add them after the upgrade.
  2. Make note of your existing Online Banking User ID, as you will need this for logging in after the upgrade.
  3. During the weekend of the upgrade, available daily debit card limits may change, account balances from ATM machines will not be up-to-date and the processing of Deposits and Transfers will be delayed. To avoid any inconvenience, please conduct necessary Deposits and Transfers prior to September 22nd.
Post-Upgrade
  1. To log in to Online Banking, you will need to update your password and verification questions. When logging in for the first time, use your existing User ID, and your temporary password, which will be mailed to you in your conversion kit.
  2. Delete the old Salem Five Mobile Banking app on your mobile phone and download the new Salem Five Mobile Banking app from the appropriate app store.
New look. New feel. New bells and whistles.

Our new Online and Mobile Banking systems will include a new and improved user experience, as well as additional features that will help uncomplicate banking. Have a look!
 
Click to watch Online Banking video  



Online Banking

Your new Online Banking system will include an improved user-experience with a modern dashboard (an overview of activity and account relationships), and additional features and tools to simplify your banking experience. Learn More >
 
 Click to watch Mobile Banking video  



Mobile Banking

Our new Mobile Banking app includes new features like Snap to Pay, allowing you easily pay your paper bills simply by taking a photo, and CardValet, providing you with complete control of your debit card. Learn More
 
 Click to watch Bill Pay video  



Bill Pay

Bill Pay with Popmoney® makes it easy to pay the companies that send you bills—or just about anyone else, too. It’s simply the best way to manage your payments. Learn More


Got Questions? We've got answers.

For a complete list of questions and answers, click here.