Corporate Online Banking FAQs

For Salem Five Corporate Online Banking billing purposes, you can have any type of business checking account.

Yes, Salem Five Corporate Online Banking monthly fees can be offset by the earnings credit for customers in this kind of business checking account.

Approximately 1-2 days after completed agreement(s) and enrollment forms have been submitted.

There is extensive online help to lead you through all the steps needed to perform transactions. You can also call Salem Five's Customer Support at (800) 850-5000 if you still need help.

Of course, we’re always ready to listen. Just call our product specialists at (800) 850-5000. They are available Monday through Thursday 8:15 am to 5:00 pm and Friday 8:15 am to 4:30 pm.

No, you can access the login screen by going to salemfive.com and clicking on the "Corporate Online Banking" login tab. Additionally, all future enhancements will be done "behind the scenes" and will automatically be available the next time you log in.

The minimum length is 8 characters with a maximum length of 12. Your password is not case sensitive and can contain letters and/or numbers.

The system will force you to change your password every 90 days. Additionally, you may change your password at any time and require user password changes more frequently if you wish.

No. Unfortunately, the Salem Five Corporate Online Banking is only Windows^® compatible.

You identify the accounts to be linked when you sign up for the service. You may link checking, money market and savings accounts as well as term loans and lines of credit. Certificates of Deposit can't be linked. After the initial set up, you may add or delete accounts at any time by notifying us in writing.

You can view summary and detailed transaction reports on all of your deposit accounts. You can also print the results of your transaction searches. For loan accounts you can view and print all of your loan information including your payment and advance history for lines of credit.

Yes, your designated account administrator may add and delete users and modify settings. Different users can have different authorities. Authorities, or access rights, may be set up for account access and/or transaction functionality (such as ACH, Wires and Reporting). User settings are stored in a user profile that controls the user's capabilities.

Salem Five Corporate Online Banking enables you to make all your payments via ACH (Automated Clearing House) for direct deposit of payroll, vendor payments and consumer credits and debts. Bill payments can also be made to individuals or business entities, but can take up to 10 business days to reach their destination.

Salem Five Corporate Online Banking enables you to make most federal and state tax payments with easy-to-use templates.

Salem Five Corporate Online Banking enables you to make payments to your Salem Five business loan(s).

Transfers are immediate. You can view your recent transfer by going to detail account reporting, and viewing the real-time transactions information.

Yes, you can view real-time information on all your deposit accounts, such as incoming wires, ACH or checks paid.

Yes, you may add or modify account names.

Yes, but you must call (800) 850-5000 before the ACH cut-off time listed on the disclosure page found under the Customer Support menu option and then have Salem Five cancel the batch.

Salem Five's SWIFT Code is #SAVVUS33.

View the disclosure page to find out the cut-off times for all of these transactions, under the Customer Support menu option.