Customer Satisfaction

Since 1855, Salem Five has been listening to the needs of our customers and growing alongside our communities. Only through listening can we learn what it is that people truly want in their bank. We’ve used this approach to build what we feel is the best banking experience possible.

Our customers are sharing their experiences and telling the world that better banking does exist. Why are they so happy with Salem Five? Providing real value and exceptional service is just the beginning. Check out the videos below and see for yourself!

Has Salem Five made a happy customer out of you? We’d love to hear about it! Connect with us on Facebook or Twitter. And hey, even if you tell us we need to work on some things to make you happier, we want to hear that too. We’re listening.

To view additional videos, you may also select the Playlist menu in the upper left of the video player.

We publish video content to our YouTube channel at We encourage you to subscribe to our channel and share the videos.

All videos hosted by YouTube are governed by YouTube's privacy policy and terms of service. These policies apply to your use of YouTube. If you are a customer with a specific question about a Salem Five account, you can email us or call us 800.850.5000.